Trading Standards and the police are urging residents to be careful when considering purchasing goods or services from any door-to-door salesmen. Although this practice is not illegal - a recent example was gangs offering tarmac services - residents are urged to take time before making a decision on any work or service they are being offered. Bogus doorstep traders often use a range of persuasive and emotional tactics to secure a fast sale which may mean costly work being done unnecessarily. Residents are advised to shop around to get the best deal, seek recommendations from friends and family for tradesmen they trust and get detailed written quotations. Also, know your rights - for goods or services over £35 many sellers must give their customer the right to change their mind over a 7 day cooling off period. For advice on doorstep selling, please contact Consumer Direct on 08454 040 506 or visit consumerdirect.gov.uk/doorstepselling. The Northumberland Registered Traders Scheme gives access to a list of registered local traders who have been checked and are committed to providing a high degree of customer service. Visit the website at www.traderegister.org.uk/nnt and click on 'Find a Trader' or call 0845 600 6400. Also call with any concerns about particular doorstep sellers.
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